FAQ
How do I change my venue?
Contact us at support@venueseen.com and we’ll get it taken care of!
How do I add another venue?
If you are using a Standard account, contact us at info@venueseen.com and we will have you upgraded quickly!
If you are using a Collection Account and have not already added 5 venues to your account, you can find the ‘Add Venue’ button on your dashboard. After you click ‘Add Venue’ you will be able to search and add the venue to your account.
How do I share a photo on my Facebook fan page?
First, click on a photo to launch the photo details. Click the Share on Facebook button and you will be prompted by Facebook to login and/or enter details about where and what you would like to say about this post. You can edit the title and caption of the post from the Facebook share modal.
How do I tweet a photo?
First, click on a photo to launch the photo details. Click the Share on Twitter button and you will be prompted by Twittter to login and/or enter details about where and what you would like to say about this post. The link displayed is the link from the platform where the photo was taken, which allows for the proper attribution to be made.
What restrictions to I have with the photos?
The photos taken are the property of the individual who took them. Venueseen cannot and does not pull any photos that are private. Liking, sharing and posting the photos is to be done at the discretion of the Venueseen account manager. To use the photos for other purposes, like commercial use or advertising, can be done with permission of the photo owner. Venueseen is not responsible for violations of the terms of use. For clarification of use please visit the terms pages found below:
How do I change my email address?
To change your email click the Settings link in the right of the top navigation. Edit your email from the email field and click the Save Changes button at the bottom of the page.
I can’t see Foursquare photos?
To view the details of Foursquare photos, you need to authenticate your Foursquare account with Venueseen. See below for instructions on how to sync Foursquare. If you are not yet the manager of your venue on Foursquare, visit the Claim Your Venue instructions on Foursquare here.
How do I cancel my account?
Please contact us at info@venueseen.com and we will make sure you are taken care of.